Program Management
Software Development
Data Analytics

Foresight and Follow-Through

That is our approach. As an IT solution provider, our services include custom software development, program management, and advanced data analytics. We have an outstanding track record of completing projects on time, on budget, and within scope. We are acclaimed for our subject-matter expertise, our dedication to delivering the highest quality work products. We are ready to support our customers at any stage, from scoping and defining to implementation and support. As problem solvers, we design and build solutions that prepare you for the future. Agile framework, project and change management best practices, and big data analysis techniques are just some of the tools that we use to help you innovate.


Program Management and IT Consulting

Complex projects need the right capabilities and talent at the right time. At IT WORKS, we provide high performing, experienced consultants to help your projects succeed. As the technology landscape evolves, we are ready and able to give you the guidance you need to make the right decisions and drive your return on investment. We bring proven tools and project management methodologies to your organization that ensure results now and moving forward.

Solution Engineering and Software Development

Transforming your business takes imagination and inventiveness. At IT WORKS, we are focused on solutions—ones that focus on simplicity and scalability. To ensure project success, we take an outcome-driven approach by preparing well and executing intelligently. We have built a team of highly skilled professionals with the necessary technical and business skills to deliver projects on time and on budget. We research the latest technologies to help develop new systems and support legacy systems.

Data Analytics

How do you go about making your most important strategic and operational decisions? At IT WORKS, we have always used data to support our clients’ operations and strategic decisions. While these data analysis techniques are not new, innovations in technology have made it possible to review data on a scale that was not possible even a few years ago. With machine learning technology and distributed databases, IT WORKS is able to ask the right questions and build a model to answer them.

Our Management

Dawn Amore

As President, Dawn oversees all day-to-day business operations from program management to business development, finance, and marketing. Using her MBA, PMP, and Six Sigma Black belt, Dawn has successfully delivered several multi-million dollar capital projects. Dawn is passionate about her work, her clients, and her team.

Damien Agostinelli

Damien is the Vice President and lead of all of our technology efforts, from architecture to design and development. Damien has developed software for a variety of complex systems, including many statistical models and algorithms Damien's expertise has been valued by all of our transportation customers, particularly the FAA.

Our Business Management Team

Tirana McDermott

Ph. 202.455.4781 ext. 127

Beth Strum

Ph. 202.455.4781 ext. 201

Charlie Bern

Ph. 202.455.4781 ext. 129

Our Clients





Port Authority of Allegheny County


What Can IT WORKS Do for You?
Contract Vehicles
FAA Small Business Acquisition Program
GSA IT Schedule 70 Contract Holder
Amtrak Master Services Agreements
Maryland CATS+ Master Contractor


IT WORKS Program Manager Appointed to New Jersey Institute of Technology's Industry Advisor Board

Posted April 06, 2018 by IT WORKS!

IT WORKS! Inc. Receives ISO 9001:2015 Certification

Posted March 21, 2018 by IT WORKS!

Delivering Actionable Visualizations using Tableau at the FAA

Posted October 09, 2017 by Ankush Karnik

How Data Blending in Tableau Replaces Multiple Reports with a Single Interactive Dashboard

Posted October 08, 2017 by Ana Biswas

IT WORKS! Awarded CATS+ Master Contract with the State of Maryland

Posted March 28, 2017 by Eric Feazel

Using Social Network Analysis to Improve Web System Navigation

Posted February 28, 2017 by Damion Mullins

Agile Scrum Framework Basics

Posted October 19, 2016 by IT WORKS!

Why Use a PHP Framework?

Posted July 25, 2016 by Nikolaos Dimopoulos

Test Driven Development for Successful Code Deployment

Posted June 13, 2016 by Nikolaos Dimopoulos

A brief walk-through Google Places



Washington, D.C. (Brookland)
IT WORKS is seeking a Certified ScrumMaster to lead and mentor teams and ensure adherence to Scrum methodology for software development projects.

Facilities Workplace Manager

Washington, D.C. (Brookland)
IT WORKS! is seeking a Facilities Workplace Manager to work support Strategic Workplace Planning, Workplace Standards, Furniture, Interior Architectural Projects and Workplace Allocation and Move Planning.

Junior .Net Developer

Washington, D.C. (Brookland)
IT WORKS is seeking a junior .NET developer to perform programming duties including design, specifications development, and system implementation.

Software Trainer

Washington, D.C. (Brookland)
As a software trainer responsible for development of training materials and delivery of in-person and online training, the primary objective is to assist the team in implementing training solutions in a cost-effective way by determining the requirements, developing robust but scalable online course materials and delivering training to end-users through system administrators either in-person or online as requested. The candidate would be part of a large Agile Scrum team that has been developing software for this federal client using Scrum for 18 months.

Tier 1 Support Specialist

Washington, DC (Brookland)
IT WORKS! is seeking Tier 1 Support Specialists to support the deployment of a customized application to one of our customers. The application supports a critical business function. Candidates should have a mix of technical and customer service skills and be passionate about technology and helping people.

Project Manager

Washington, DC (Brookland)
IT WORKS! is looking for a skilled project manager to provide leadership and direction. This position will serve an integral role full-cycle project management, including aligning projects to business goals, managing stakeholders, communicating project status and milestones, and managing budgets. The ideal candidate will be self-motivated with the ability to adapt to quickly change in a fast pace environment.

Experienced Web Developer

Washington, DC (Brookland)
Want to work on some really cool projects with some very smart people; all while enjoying the surroundings of a great office environment? If so, this may be the opportunity you've been looking for. We have several new projects that require an expert web programmer; the kind that brings to the table all the best practices for working in web programming, especially Web 2.0 techniques for developing dynamic web applications. We're searching for that someone who can provide web service development while working on both the front end and back end, who understands user interfaces and CSS, and how to analyze problems and work quickly.